Craft Central is hiring a Participation and Engagement Officer P/T

Craft Central is hiring a Participation and Engagement Officer P/T

March 13, 2023

Craft Central is looking for an exceptional individual to work on project and engagement activity as part of a new year-long engagement project on the Isle of Dogs.

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As a participation and engagement officer, you will be at the heart of our delivery team.

This is an exciting time as we reimagine how we engage with the public. Reporting to the Programme Manager, this new role will be vital in ensuring our new projects fulfil our strategic ambitions. Part of a small but dynamic team you will help develop a broad range of partnerships for delivery and development. You will be the main contact for community engagement –building and nurturing relationships and devising the process for engagement alongside Craft Central’s project team. You will progress our accessibility ambitions and lead our youth and community engagement.

Due to the success of a recent funding application, there is a short lead time for this role. We imagine the role to begin mid-late April.


Hours: Part-time, 14hours a week

Location: On-site Craft Central office/hybrid

Salary £28 - 30,000(pro rata)

Duration; Fixed Term 12 months from 17th April 2023 with the possibility of extension.


Main Tasks

Client Relations

- To maintain and manage excellent working relationships with existing partners and develop new partnerships with local schools

- To provide information about the programmes we are running

- To advocate the work of Craft Central locally, regionally, and nationally

- Think creatively to maximise new opportunities.


Project Development and Management

- To engage, manage and monitor artists and other contractors for the programme of work

- Arrange for research and contact planning, for those who may wish to participate in Craft in Common– to include schools, colleges, charities, not-for-profit agencies, visitors/tourists as well as families, and those who might be hard to reach.

- With the programmes and exhibitions manager, organise and manage event/s

- Assist with future planning, drawing on learning from previous projects

- Arrange schedules and meetings for partners and participants from engagement to booking



- To prepare and monitor all project budgets and finances in consultation with the Programmes Manager and finance administrator

- To undertake duties with an awareness of the need to promote cost-effective and efficient management, taking into account post requirements and company finances as a whole

- To liaise with the Finance and Administration team with regard to maintaining accurate financial records


Marketing and Communications

- To contribute to the participation marketing plan, including the supply of print and website copy and case studies where required; and contribute towards digital and social media platforms

- Manage communications in light of those who may not have access to a computer or online channels, and reflect the high % of deprivation in the region.


Other Duties

- Contribute to the activities of other departments if necessary and as directed by the Director

- Actively promote the organisation’s Safeguarding Policy

- Attend staff and other Craft Central meetings.


Knowledge, experience, and skills – Essential criteria

- Understanding and belief in the value of craft and our work

- Ability to communicate clearly and engage with and influence potential supporters and networks, at all levels.

- Proficiency with IT and computer-based information systems and ability to learn new systems quickly

- Work to tight deadlines often with changing and competing priorities

- Understanding of managing budgets and delivering against targets.

- Flexible and responsive to changing events and schedules

- Display the highest levels of integrity and commitment.


Desirable criteria

- Similar experience in a professional or voluntary role.

- Existing connections with target groups e.g. schools, charities, Local Authorities, and potential supporters in Isle of Dogs and Tower Hamlets


Fee: £25,000 - £30,000 (0.4 pro rata) depending on experience 


Equal Opportunities

At Craft Central, we're committed to Equality, Diversity, and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion, and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are under-represented in our organisation and sector, such as candidates from Black and Global Majority communities.


Craft Central is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for our roles working directly with young people. Having a criminal record will not automatically exclude applicants. 



Please send your cv and accompanying letter explaining why you are a good fit for this role to info@craftcentral.org.uk by Friday 24th March. Interviews will take place the week commencing 27th March 2023.

If you have any access requirements please get in touch by phone or email so that we can help facilitate your application.

If you would like any further information on the role please contact our Director, Jo McLean at  jo.mclean@craftcentral.org.uk


Term:    April 2023 – April 2024


Place of Work:  Blend of Craft Central office and remote working.