Feedback - Commendations and Complaints
We are always pleased to receive feedback on our services. Good or bad, it enables us to develop and improve what we do.
Do tell us what you have liked about your experiences at Craft Central. Have you enjoyed an event? Did you get something positive from a training session? Do you find the website useful? Let us know!
If you haven't enjoyed your experience, or have cause for complaint, please also let us know about it. Get in touch so that we can strive to improve things in the future.
To tell us your thoughts about Craft Central you can contact us in the following ways...
- Call us: 020 7251 0276
- Email us: info@craftcentral.org.uk / firstname.surname@craftcentral.org.uk
- Write to us: Craft Central, 33-35 St John's Square, London EC1M 4DS
Picking the right person to talk to...
- If your communication is about events or training contact Sarah Hewett (Events and Professional Development Manager).
- If it is regarding the premises, studios or any other matter contact Tessa Damer (Workshops Manager).
We are keen to receive all types of feedback so that we can be sure we are providing the services you want and need. We welcome the opportunity to talk with you about any issues that you have, either by email, on the phone or in person. We will respond to all feedback within one week.
If you are not happy with the response you receive at this stage contact Tina Searle, Chief Executive. Tina Searle will respond to you within a week and consider carefully what further action may be required.
August 2008